Privacy Policy

Introduction

Welcome to Reoz (“Company,” “we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you provide to us through our website www.reozcup.com (“Website”). This privacy policy outlines how we collect, use, and protect your information in compliance with Washington state law and other applicable privacy regulations when you use our Website and services.

By accessing or using our Website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms, please do not use our Website.

1. Information Collected

a. Personal Information

When you interact with our Website or place an order, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (credit/debit card details, etc.)
  • Company name (if applicable)
  • Other information you provide voluntarily

b. Non-Personal Information

We may also collect non-personal information automatically as you navigate through our Website. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our Website
  • Time and date of visits
  • Referral source (how you found our Website)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders
  • To communicate with you regarding your order, including order confirmation and shipping updates
  • To improve our Website and customer service
  • To personalize your experience on our Website
  • To send marketing communications, promotions, or special offers (if you have opted in)
  • To comply with legal obligations under Washington state law and other applicable regulations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, delivering orders, and performing other business functions.
  • Legal Requirements: We may disclose your information if required by Washington state law, federal law, or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
  • Business Transfers: If Reoz is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Under Washington state law, you have the following rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in those communications.

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies

Our Website uses cookies and similar technologies to enhance your browsing experience and collect non-personal information. You can set your browser to refuse cookies, but doing so may limit your ability to use certain features of the Website.

7. Washington State Privacy Rights

Washington state residents may have additional rights under state law concerning their personal data. If applicable, you have the right to request information about the categories and specific pieces of personal data we have collected about you, as well as to request that we delete any personal data we have collected.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us via the contact form on our website.